You may return most new, unused products within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective product, etc.). If a product is unsatisfactory, a written explanation is required before the product may be considered for a refund.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return a product, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for returning the product.